Handling unreasonable complaint behaviour: Practical strategies for sporting organisations

This month’s integrity webinar Handling unreasonable complaint behaviour: Practical strategies for sporting organisations. If you were unable to attend the live event, a recording is now available. Click the button below to access the session.
WATCH THE WEBINAR RECORDING

The following NSW Ombudsman and Sport Integrity Australia resources referenced during the webinar may also be usfeul:
Effective Complaint Management Guide
Managing unreasonable conduct by a complainant
Investigations of complaints guidelines (NIF)
Case Categorisation model
Coming soon: the Managing Unreasonable Conduct by Complainants in Sport Guide. We’ll share it with you as soon as it’s available.
Looking for more integrity resources?

Visit the Sport Integrity Australia website to access webinars, guides and tools designed to help sporting organisations create safe, fair and inclusive sporting environments.

Join us for our next webinar, What young people need from us: A youth‑led conversation on child safety in sport, on Thursday 10 September.

Registrations are now open, with speaker announcements and further event details coming soon.
What young people need from us: A youth-led conversation on child safety in sport webinar graphic
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